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ERP Glossary


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Quality Assurance

Quality assurance attempts to improve and stabilize production, and associated processes, to avoid, or at least minimize, issues that lead to product defects.

Quality Control

Quality control emphasizes testing of products to uncover defects, and reporting to management who make the decision to allow or deny the release.


Statement detailing a set of products and services to be purchased in a single transaction by one party from another for a defined price.

Quote to Cash

An information technology term which covers end-to-end business processes including: quote creation for a prospect or customer, order management, invoicing and payment receipt.