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ERP Glossary

Glossary

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T

Technical Support

A range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services.

Time and attendance

System collect actual labor hours and absence data, to provide input for payroll generation of employee.

Time Management

Is the act or process of exercising conscious control over the amount of time spent on specific activities, especially to increase efficiency or productivity. Usually, time management is a necessity in any project development as it determines the project completion time and scope.

Traveler

(see: Work Order Traveler)