Your Team
Our Metasystems team is a coordinated group of specialists that meet the specific needs of any small to medium manufacturing industry. We collaborate closely with your entire team to configure an ERP specific to your unique needs and work environment.
Solutions Manager
Your Solutions Manager is your primary point of contact and strives to know your business as well as if they worked there. From your first interaction with Metasystems to even your 5th year as a customer, this person is your solutions partner and not a revolving rep. This consistent contact offers a tactical, teamwork approach while ensuring your solution stays relevant as your business evolves and grows.
Support Manager
Your Support Manager coordinates the resolution of any issues with your software or underlying infrastructure. Problems are managed and resolved by people, not ticket queues. By maintaining customer-specific documentation and use cases, the support team keeps your interactions brief and minimizes any disruption to your business execution.
Relationship Manager
Periodic feedback improves the way we work together maximizing value-added solutions and resources. Your Relationship Manager fosters that collaborative process. Working with your company leadership we keep a pulse on your business development.